Accounts & Passwords

Your Cal Poly account and password act as a key to many online services offered by the University such as Email, Calendar, WiFi, PolyLearn, and administrative tools.

Get Started

  • Applicants
    Visit the Admissions Access Help site to activate your account.
  • New Students, Faculty, or Staff
    Call or visit the Service Desk at (805) 756-7000 to request a temporary password.

Requesting Accounts

  • Applicants, Students, Faculty, and Staff
    These accounts are automatically created for all people officially associated with the University.
  • Affiliates
    These accounts are used to request a new account for an individual who is not officially associated with the University. These accounts must be paid for by the sponsoring Cal Poly organization. To request an account, enter a Technical Service Request.
  • Department/Service Accounts
    These accounts are used to request an organizational account for University departments, units, or services. To request an account, enter a Technical Service Request.

Get Help

  • If you are new to Cal Poly, call or visit the Service Desk:
    Location: Building 46
    Phone: (805) 756-7000
  • Forgot your password?
    Click the Forgot Password link on the MyCalPoly Portal and provide answers to your security questions.
  • Need to change your password?
    Visit the MyCalPoly Portal and click the Personal Info tab.
  • Need help requesting an account?
    Visit the MyCalPoly Portal and click the Technical Service Request single-click link.

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