Service Desk

Information Technology Services

The Service Desk is here to help!

We’re here to help. Contact or stop by the ITS Service Desk for assistance with Office 365 and email, Wi-Fi, your password, PolyCard, and more.

ITS Service Desk

Monday - Friday 8 a.m. - 5 p.m.

PolyCard Services

Monday - Friday 8:30 a.m. - 4 p.m.

Location: Natatorium (No. 46), across from Spanos Stadium | Get Directions
Phone: 805-756-7000
Submit a Service Request or Learn How to Submit a Service Request

July 19: Campus Wi-Fi Upgrade Prompts Action from You

On July 19, Information Technology Services (ITS) is updating the campus wireless network. As a result of the work to improve Secure Mustang Wireless and eduroam, you will see a one-time, pop-up window asking you to verify a new certificate.

You can verify the certificate is legitimate by confirming it is:

  • presented by
  • certified as valid.

Accept the certificate by clicking the Continue button. You will need to confirm each device you use to connect to the wireless network.

Update your Wi-Fi Certificate by clicking the Continue button


Questions? Contact us at or 805-756-7000.

Related Content

Service Catalog

Service Catalog


Find the technical services you need, get more information or find help in the Service Catalog. 

See our Service Catalog

Get Help

Go to Help & Support

Check Out

Equipment Checkout

Book a variety of equipment from the Media Resource Center online with Connect2.

Check Out Equipment

Office 365

Microsoft Office 365 Education provides improved mail, calendar, file storage & sharing.

Learn More


Secure Mustang Wireless gives you a secure wifi connection on campus.


Secure Mustang Wireless