Service Desk

Information Technology Services

AT&T Wireless Resources

Prices are subject to availability and change without notice and will include sales tax on retail purchase price. Most phones are 2 business-days shipping with overnight shipping available for additional cost. Accessories may be purchased individually at any Apple retail store.  Additional equipment information available at https://www.att.com/shop/wireless.html

NOTE: The monthly bill cycle for our government AT&T Wireless account is from the 29th to the 28th.

Optional insurance coverage is available from Asurion, which will provide equipment replacement with a “certified like-new” device.  Mobile Insurance ($7.99/month for iPhones) covers loss, theft, and damage.  This option requires a deductible ($169.00 or $199 for iPhones) based on the device being replaced.  The monthly cost is charged with the cellular rate plans on the Pinnacle telephone bill.

Asurion Customer Care can be contacted at 1-888-881-2622 for further information or to place an insurance claim with a credit card for the deductible amount.  The Asurion instructions and on-line claim form are available via http://www.phoneclaim.com/att/NOTE:  Insurance must be on the device for 30 DAYS before a claim can be placed.

Since cellular devices can be easily damaged, especially smartphones, please check with your department telephone coordinator to see if you can be reimbursed when you purchase a protective case from an AT&T or Apple Retail Store or from an on-line vendor.


iPhones (Data Plan Required)

NEW! HD Voice is now available on iPhone 6 and newer models.  This free feature allows HD calls and web surfing at the same time and is automatically added when these models are purchased through our government account.  Both you and the person you are calling must have the HD Voice feature enabled and be connected to the AT&T 4G LTE network.  (On your device, go to the Settings menu to enable.)  More information, including model specific instructions, are at https://www.att.com/shop/wireless/features/hd-voice.html .

iPhone 7 Jet Black

iPhone 7, 32 GB, Silver, Black, Gold or Rose Gold
$649.99 full retail price. Cal Poly Price: $199.99

iPhone 7, 128 GB, Silver, Black, Jet Black, Gold, Rose Gold or Red
$749.99 full retail price. Cal Poly Price: $299.99

iPhone 7, 256 GB, Silver, Black, Jet Black, Gold, Rose Gold or Red
$849.99 full retail price. Cal Poly Price: $399.99

Retina HD Display 4.7 Inch with 3D Touch, Dimensions: 5.44” (H) x 2.64” (W) x 0.28”(D) and 4.87 oz (Weight), 1334‐by‐750‐Pixel Resolution at 326 ppi, Sapphire Crystal Lens Cover, Splash, Water, and Dust Resistant. Rated IP67 under IEC Standard 60529, 12 Megapixel iSight Autofocus with Digital Zoom up to 5x Rear Camera and 7 Megapixel Photos from Front Camera, Quad-LED True Tone Flash, A10 Fusion chip with 64‐bit Architecture with Embedded M10 Motion Coprocessor, iOS 10 Mobile Operating System, Built‐in Rechargeable Lithium‐Ion Battery, Talk Time (Wireless): Up to 14 hours on 3G, Standby: Up to 10 days, Internet Use: Up to 12 hours on 3G, Up to 12 hours on LTE, Up to 14 hours on Wi‐Fi, Optical and Digital Image Stabilization, Fingerprint Scanner Security Built Into New Home Button, 1080p HD Video Recording at 30 fps or 60 fps with slo-mo, iCloud to store content on all devices, Siri your intelligent assistant, Music Player, Bluetooth 4.2 Wireless Connectivity, USB Connectivity, Hands-Free Speakerphone, TTY/TTD Compatible - Model A1660/A1778: M3, T4 and Model A1661/A1784: M3, T4 (NOTE: Charger and accessories are not compatible with other Apple products.  This model is fully global and separate international plans are required to be added when traveling outside the United States.)

iPhone 6s

iPhone 6s, 32 GB, Silver, Space Gray, Gold or Rose Gold
$549.99 full retail price. Cal Poly Price: $99.99

iPhone 6s, 128 GB, Silver, Space Gray, Gold or Rose Gold
$649.99 full retail price. Cal Poly Price: $199.99

Retina HD Display 4.7 Inch with 3D Touch, Dimensions: 5.44” (H) x 2.64” (W) x 0.28”(D) and 5.04 oz (Weight), 1334-by-750-Pixel Resolution at 326 ppi, Sapphire Crystal Lens Cover, New 12 Megapixel iSight Autofocus with Focus Pixels Camera with Resolution 1.22 Pixels, Digital Image Stabilization, A9 Processor with 64-Bit Architecture and M9 Motion Coprocessor, iOS 9 Mobile Operating System, Built‐in Rechargeable Lithium‐Ion Battery, Talk time (Wireless): Up to 14 hours on 3G, Standby: Up to 10 days, Internet use: Up to 10 hours on 3G, Up to 10 hours on LTE, Up to 11 hours on Wi‐Fi, Fingerprint Scanner Security, 1080p HD Video Recording at 30 fps or 60 fps with slo-mo, iCloud to store content on all devices, Siri your intelligent assistant, Music Player, Bluetooth Wireless Connectivity, USB Connectivity, Hands-Free Speakerphone, TTY/TTD Compatible - M3, T4 (NOTE: Charger and accessories are not compatible with other Apple products.  This model is fully global and separate international plans are required to be added when traveling outside the United States.)

iPhone SE

iPhone SE, 32 GB, Silver, Space Gray, Gold or Rose Gold  
$399.99 full retail price. Cal Poly Price: $0.99

iPhone SE, 128 GB, Silver, Space Gray, Gold or Rose Gold  
$499.99 full retail price. Cal Poly Price: $99.99

Retina Display 4–Inch with Touch ID, Dimensions: 4.87” (H) x 2.31” (W) x 0.30”(D) and 3.99 oz (Weight), Sapphire Crystal Lens Cover, iSight Camera with Resolution 12.0 Megapixels, A9 Chip with 64-Bit Architecture M9 Motion Coprocessor, iOS 9 Mobile Operating System, Built‐in Rechargeable Lithium‐Ion Battery, Talk time (Wireless): Up to 14 hours on 3G, Standby: Up to 10 days,  Internet use: Up to 12 hours on 3G, Up to 13 hours on LTE, Up to 13 hours on Wi‐Fi, Fingerprint Scanner Security, 1080p HD Video Recording, iCloud to store content on all devices, Siri your intelligent assistant, Music Player, Bluetooth Wireless Connectivity, USB Connectivity, Hands-Free Speakerphone, TTY/TTD Compatible - Model A1660/A1778: M3, T4 (NOTE: This model is fully global and separate international plans are required to be added when traveling outside the United States.)


 It is the responsibility of each campus user of a Cal Poly-owned cell phone to review the Cellular Telephone Guidelines at

https://servicedesk.calpoly.edu/content/telephone_support/policies/cellular_tele_guide


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