Accounts & Passwords
A Cal Poly account consists of a username and password and acts as your key to many campus services including the My Cal Poly portal, email, calendar, Wi-Fi, and other administrative tools.
Usernames and Passwords
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Applicants and Students
To activate your Cal Poly account and get access to the My Cal Poly portal, visit the Applicant First Time Account Activation page for instructions. If you've already activated your account and have forgotten your password, go to the Cal Poly Password Manager or call the ITS Service Desk at 805-756-7000.
Accounts are set to forward email to the email address provided in the application. Applicants should verify the email delivery address associated with their account.
Incoming students for the fall quarter get access to email and calendar (Office 365) mid to late July.
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Former Students
Former students lose access to Cal Poly services eight quarters after graduation.
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Faculty and Staff
To reset your password on your own, go to the Cal Poly Password Manager. If you need help resetting your password call the ITS Service Desk at 805-756-7000.
Cal Poly Corporation (CPC) and Associated Students (ASI) personnel should follow procedures for obtaining accounts through their personnel or technical support department.
Password Requirements
Password requirements are designed to help you pick a strong, secure password. A passphrase is typically safer and secure, as well as longer, more complex and easier to remember than a password with minimal guidelines.
For passwords under 16 characters, several rules are necessary to ensure your password strength and keep your account secure.
Password | passphrase |
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Minimum length of 8 characters Maximum length of 15 characters |
Minimum length of 16 characters Maximum length of 40 characters |
Must contain at least one (1) character from three (3) of the following:
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Can include the following special characters: ! $ % & , ( ) * + - . / ; : < = > ? [ \ ] ^ _ { | } ~ and the "space" character |
Passwords less than twelve (12) characters must not contain any of the following:
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Get Help
ITS Service Desk
Monday-Friday 8 a.m. - 5 p.m.
Location: Natatorium (No. 46), across from Spanos Stadium
Phone: 805-756-7000
Email: servicedesk@calpoly.edu