Service Desk

Information Technology Services

Supported Areas

Academic Programs
Academic Senate
Athletics Advancement
Cal Poly Legal Office
Cal Poly Ticketing
College of Agriculture, Food & Environmental Sciences
College of Engineering - Advising
College of Engineering - BioMed
College of Engineering - MEP Center
Dean of Students
Extended Education
Graduate Education
International Center
New Student and Transition Programs
Office of Research and Economic Development
Ombudsman Office
Parent Program
Performing Arts Center
President's Office
Student Rights
University Advancement

Welcome to the ITS-Tech Support (SLAs) remote assistance portal.

Please call the SLA support team at (805)756-7300 and ask for assistance with your issue. A service representative will provide a unique Session Key to use this portal.

Only groups supported by ITS-Personal Technologies can receive remote assistance via this page. A list of supported groups can be found on the right side of this page and a link to supported services can be found here.

Get Help – Contact us

  • Tech Support phone: (805) 756-7300
  • General Support phone: (805) 756-7000
  • Email:
  • Support Hours: 8am – 5pm

Get Tech Support - Remote Assistance

This tool can be used to assist you with technical issues both on campus and off campus on Apple and Windows devices along with some mobile platforms. Only some support situations can utilize this tool, a technician may need to visit you to solve other issues.


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