Service Desk

Information Technology Services

The Service Desk is here to help!

We’re here to help! Contact or visit the ITS Service Desk for assistance with Office 365 and email, Wi-Fi, your password, equipment checkoutPolyCard, and more.

Service Desk

Tech Checkout

PolyCard Services

Monday - Friday 8 a.m. - 5 p.m.

 

Monday - Friday 10 a.m. - 4 p.m.
Reserve Equipment
Monday - Friday 8:30 a.m. - 4 p.m.

 

Get Help

Natatorium (No. 46), across from Spanos Stadium | Get Directions
805-756-7000
servicedesk@calpoly.edu
Submit a Service Request or Learn How to Submit a Service Request
 

Campus Wi-Fi Upgrade Prompts Action from You


Over the summer Information Technology Services (ITS) updated the campus wireless network. As a result of the work to improve Secure Mustang Wireless and eduroam, you will see a one-time, pop-up window asking you to verify a new certificate.

You can verify the certificate is legitimate by confirming it is:

  • presented by calpolyclearpass.netadm.calpoly.edu.
  • certified as valid.

Accept the certificate by clicking the Continue button. You will need to confirm each device you use to connect to the wireless network.

Update your Wi-Fi Certificate by clicking the Continue button




















 

ITS made several upgrades over the summer, if you are experiencing a Wi-Fi issue please bring your device(s) to the Service Desk at the Natatorium (No. 46), across from Spanos Stadium. We're happy to help!

Related Content

Service Catalog

Service Catalog

CAMPUS SERVICES

Find the technical services you need, get more information or find help in the Service Catalog. 

See our Service Catalog

Get Help

 

Get Help

Check Out

Equipment Checkout

Book a variety of equipment from the Media Resource Center online with Connect2.

Check Out Equipment

Office 365

Microsoft Office 365 Education provides improved mail, calendar, file storage & sharing.

Learn about Office 365

Wi-Fi

Secure Mustang Wireless gives you a secure Wi-Fi connection on campus.

 

Secure Mustang Wireless