Service Desk

Information Technology Services

The Service Desk is here to help!

We’re here to help. Contact or stop by the ITS Service Desk for assistance with Office 365 and email, Wi-Fi, your password, PolyCard, and more.

ITS Service Desk

Monday - Friday 8 a.m. - 5 p.m.

PolyCard Services

Monday - Friday 8:30 a.m. - 4 p.m.

Location: Natatorium (No. 46), across from Spanos Stadium | Get Directions
Phone: 805-756-7000
Email: servicedesk@calpoly.edu
Submit a Service Request or Learn How to Submit a Service Request
 

July 19: Campus Wi-Fi Upgrade Prompts Action from You


On July 19, Information Technology Services (ITS) is updating the campus wireless network. As a result of the work to improve Secure Mustang Wireless and eduroam, you will see a one-time, pop-up window asking you to verify a new certificate.

You can verify the certificate is legitimate by confirming it is:

  • presented by calpolyclearpass.netadm.calpoly.edu.
  • certified as valid.

Accept the certificate by clicking the Continue button. You will need to confirm each device you use to connect to the wireless network.

Update your Wi-Fi Certificate by clicking the Continue button




















 

Questions? Contact us at servicedesk@calpoly.edu or 805-756-7000.

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Microsoft Office 365 Education provides improved mail, calendar, file storage & sharing.

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Secure Mustang Wireless gives you a secure wifi connection on campus.

 

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