Service Desk

Information Technology Services

Password Expiration

Cal Poly passwords expire annually. If you receive an email notifying you that your password is scheduled to expire, you MUST reset the password BEFORE the expiration date. 

  • As a security measure, Cal Poly passwords expire annually. To learn more about Information Security on campus, visit
  • Email notifications are sent prior to your Cal Poly password expiration. Included in the email is a link to the Information Security Awareness Training all users are required to complete as part of the annual password change process. This brief online training may be taken at any time before the password expiration date and is good for one year. 
  • If you have not changed your password by the expiration date, call the ITS Service Desk at 805-756-7000 for assistance.

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